PRIVACY POLICY
Privacy Policy
1. Introduction
Flavors of Truth (“we,” “us,” or “our”) operates https://flavorsoftruth.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information of visitors and customers from Virginia and elsewhere. By using the Site or purchasing from us, you agree to the collection and use of information described here.
2. Information We Collect
a. Information you provide
- Account and contact information: name, email address, shipping address, phone number.
- Order information: purchase history, products ordered, billing/shipping details.
- Customer service communications: messages, support requests, and related correspondence.
- We do not collect or store full credit card numbers (CC numbers). Payment processing is handled by our payment processor; you may be redirected to or provide payment information directly to them.
3. How We Use Information
- Process and fulfill orders, manage accounts, deliver products, and provide customer support.
- Communicate about orders, products, promotions, and important Site updates.
- Analyze Site usage and performance using Google Analytics to improve the Site and user experience.
- Prevent fraud, enforce our policies, and protect our rights and property.
4. Legal Bases
For users in jurisdictions requiring legal bases for processing (including under the Virginia Consumer Data Protection Act), we rely on:
- Performance of a contract (to fulfill orders and provide services).
- Legitimate interests (site operation, analytics, fraud prevention).
- Consent where required (e.g., for certain tracking technologies).
5. Sharing and Disclosure
- We may share personal information with service providers who perform services on our behalf (payment processors, shipping carriers, email providers, hosting and analytics providers such as Google Analytics).
- We may disclose information to legal authorities or other third parties when required by law or to protect rights and safety.
- We do not sell personal data for money. If this changes, we will update this policy and provide any notices required by law.
6. Google Analytics and Tracking
We use Google Analytics to collect information about Site usage and performance. Google may use cookies and other means to collect information about your use of the Site, and this information is subject to Google’s privacy policies. You can opt out of Google Analytics tracking by installing Google’s opt-out browser add-on or changing cookie preferences in your browser.
7. Cookies and Similar Technologies
You can manage cookie settings through your browser. Blocking cookies may affect Site functionality. Where required by law, we will obtain consent for non-essential cookies.
8. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order and transaction records are retained for tax, accounting, and fraud-prevention purposes consistent with applicable law.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security. We do not store full credit card numbers on our systems.
10. Your Rights (including Virginia residents)
Subject to applicable law, you may have rights to:
- Access personal data we maintain about you.
- Correct inaccurate personal data.
- Delete personal data.
- Obtain a copy of certain personal data in a portable, commonly used format.
- Opt out of targeted advertising or sale of personal data (if applicable).
Virginia residents have additional rights under the Virginia Consumer Data Protection Act (VCDPA). To exercise any rights, contact us using the details below. We will verify requests and may require additional information. We may refuse or limit requests as permitted by law.
11. Children
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have received information from a child under 13, contact us and we will delete it.
12. Third‑Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing personal information.
13. International Transfers
Personal data may be processed in the United States and other countries where our service providers operate. We take steps to ensure appropriate protections for international transfers as required by law.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Significant changes will be posted on the Site or provided by other means.
15. Contact Us
For privacy questions, to exercise your rights, or to report concerns, contact:
Flavors of Truth
Website: https://flavorsoftruth.com
Email: [email protected]